Warranty
Align Reformers have a 2 year warranty against manufacturer's defects. Note F3, and H1 are not warranted for commercial use.
Note: reformers need constant basic maintenance and cleaning. Most issues can be resolved by conducting regular, simple cleaning practices.
Shipping & Delivery
Delivery Method:
Orders under about 100 Lbs. ship UPS/FedEx ground. Large or heavier orders over about 100 Lbs. in total, ship LTL/Freight with a curbside delivery.
Estimated Timeline:
Our goal is to get your order to you as quickly as possible. Typically, this item will be on its way out of the warehouse in about 3-5 Business Days. The exact delivery time will depend on your location and distance from the supplier.
Assembly:
Most items will arrive in pieces and require assembly. We offer assembly services nationwide at an additional cost.
Please contact us for a quote.
Return Policy
We accept returns on reformers and accessories within 14 days of purchase (shipping excluded).
Returns will only be accepted with a Return Authorization Number (RNA). RNA's can be achieved by emailing to sales@biotivated.com and speaking to our customer service team. Shipping cost to return are the sole responsibility of purchaser. All goods must be returned in original condition.